Overview

Accomplished, results-oriented and deeply experienced management professional highly regarded for building and maintaining productive operations, exceptional customer service and high-performing teams in the events, entertainment and hospitality industry. Proven expertise in generating revenue, overseeing multi-layered facility, operational and personnel needs, and creating innovative solutions to business problems. Dedicated leader with a history of motivating cross-functional teams that exceed quotas and surpass all expectations. Increase customer satisfaction rates by rapidly identifying unique needs, establishing rapport and delivering exceptional service. Organized and a keen eye for detail, with demonstrated ability to prioritize and manage multiple projects simultaneously. Leverage strong communication skills to foster long-lasting relationships with colleagues, customers, and stakeholders. Thrive in fast-paced, collaborative and diverse environments.